BeDesk - Customer Support Software & Helpdesk Ticketing System v3.0.5

[Avinash]

Avinash submitted a new resource:

BeDesk - Customer Support Software & Helpdesk Ticketing System - BeDesk is a self-hosted, feature packed customer support, ticketing, email management

BeDesk is a self-hosted, feature packed customer support, ticketing, email management and helpdesk software that does not require any coding or server knowledge to setup.
It can automatically turn emails...

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[Avinash]

Avinash updated BeDesk - Customer Support Software & Helpdesk Ticketing System with a new update entry:

BeDesk - Customer Support Software & Helpdesk Ticketing System v2.0.1

2024 January 05 - Version 2.0.1​

• fix: a few issues with user passwords and login
• fix: email attachments when using s3 to store files
• fix: visual issues on landing page headings
• fix: hide purchases panel if envato integration is disabled

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[MacroZ]

Please tell me the password to the zip file

 

[Avinash]

Please tell me the password to the zip file

can't remember password... but link has been update without password

 

[Avinash]

Avinash updated BeDesk - Customer Support Software & Helpdesk Ticketing System with a new update entry:

BeDesk - Customer Support Software & Helpdesk Ticketing System v2.0.2

2024 May 23 - Version 2.0.2​

• new: it's now possible to edit subject on ticket page
• new: errors will on the site will now show more details, if logged in as admin.
• new: translations can now be downloaded and uploaded as .json file
• new: visible to and managed by fields are now available for categories as well as articles
• new: added CRON, outgoing email and error logs in admin area
• new: changed email verification to use one time password, instead of...

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[Avinash]

Avinash updated BeDesk - Customer Support Software & Helpdesk Ticketing System with a new update entry:

BeDesk - Customer Support Software & Helpdesk Ticketing System v3.0.3

• [ai] new: allow deleting website while it's still being ingested
• [livechat] fix: wiget getting cut off on smaller mobile screens
• fix: notification for new message showing even when conversation page is open for that message

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[Avinash]

Avinash updated BeDesk - Customer Support Software & Helpdesk Ticketing System with a new update entry:

BeDesk - Customer Support Software & Helpdesk Ticketing System v3.0.4

2025 September 19 - Version 3.0.4​

• new: add url type for custom attributes
• [livechat] fix: file uploading in chat widget not disabling if files.upload permission is removed
• fix: compatibility with MariaDB
• fix: uploaded logo not showing in some email templates
• fix: notifications for new conversation replies not arriving sometimes
• fix: creating new ticket from agent dashboard sometimes not preserving subject
• fix: issue with entering pusher...

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[Ed C]

This is very nice, a great help to try out this awesome system

 

[Avinash]

Avinash updated BeDesk - Customer Support Software & Helpdesk Ticketing System with a new update entry:

BeDesk - Customer Support Software & Helpdesk Ticketing System v3.0.5

2025 October 24 - Version 3.0.5​

• new: update functionality in admin area. You will now be notified of new updates to BeDesk and installed addons in admin area and can update directly from "admin > settings > system > update" page.
• new: upgraded "admin > settings > uploading" page. You can now have multiple "backends" (eg. s3, ftp, local disk) at the same time for storing files.
• new: upload restrictions (size, type, extension etc.) can now be configured per...

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