BeDesk - Customer Support Software & Helpdesk Ticketing System

BeDesk - Customer Support Software & Helpdesk Ticketing System v2.0.2

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2024 May 23 - Version 2.0.2​

  • new: it's now possible to edit subject on ticket page
  • new: errors will on the site will now show more details, if logged in as admin.
  • new: translations can now be downloaded and uploaded as .json file
  • new: visible to and managed by fields are now available for categories as well as articles
  • new: added CRON, outgoing email and error logs in admin area
  • new: changed email verification to use one time password, instead of verification link
  • new: request password before allowing user to delete account
  • new: allow sitemap generation via command line
  • fix: existing trigger conditions sometimes not showing
  • fix: ticket report generation issue
  • fix: old settings sometimes being cached
  • fix: article editor info block duplicating sometimes
  • fix: resending email verification from admin area
  • fix: some layout issues in user profile page
  • fix: customer tickets page sorting
  • fix: uploading image for new category sometimes not working
  • fix: line breaks sometimes getting removed from ticket reply
  • fix: some issues with appearance editor color pickers
  • fix: seo tags being duplicated sometimes
  • fix: mark all notification as unread, instead of just visible ones via mark as unread button
  • fix: api docs authentication
  • fix: mobile menu sometimes opening links in new window
  • fix: cookie notice layout on mobile

2024 January 05 - Version 2.0.1

  • fix: a few issues with user passwords and login
  • fix: email attachments when using s3 to store files
  • fix: visual issues on landing page headings
  • fix: hide purchases panel if envato integration is disabled
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