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Whatsway | WhatsApp Marketing & Automation SaaS Platform with Bots, Chats, Bulk Sender & AI

Whatsway | WhatsApp Marketing & Automation SaaS Platform with Bots, Chats, Bulk Sender & AI v2.0

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Whatsway

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New Features & Improvements in WhatsWay​

  • Automation Flow Issue Resolved & UI Improvements
    We have fixed automation flow glitches and polished the interface for a smoother, more intuitive user experience. Navigation, layout, and action steps are now cleaner and more responsive.
  • SaaS Model Introduced
    WhatsWay now supports a full SaaS model, allowing you to offer subscription-based access to your platform with user management, billing-ready structure, and scalable multi-tenant architecture.
  • AI Chat Bot Added
    Engage users with an intelligent AI-powered chatbot that can handle FAQs, guide customers, and automate responses to improve support and conversions.
  • Chat Plugin Integrated
    Easily embed the chat widget on your website or client sites. The chat plugin lets visitors connect instantly, boosting engagement and lead generation.
  • DigitalOcean Spaces Storage Integration
    Store media, logs, and other assets securely with integrated DigitalOcean Spaces support, providing reliable, scalable, and cost-effective cloud storage.
WhatsWay is a production-ready WhatsApp Business platform built for marketing teams, e-commerce, and support operations. It provides advanced automation, campaign management, real-time analytics, multi-channel support, template management, and an extensible API — all in a modern React + Node.js codebase.

Key Features​

Advanced Dashboard​

  • Real-time message and campaign analytics
  • Campaign performance tracking and interactive charts
  • Channel health monitoring and summary reports

Contact Management​

  • CSV bulk import with duplicate detection
  • Smart grouping, tagging and segments
  • Advanced search, filters and contact activity timeline

Campaign System​

  • Campaign types: Contact-based, CSV-based, API-based (coming soon)
  • WhatsApp template integration and scheduling
  • Automated retry mechanism and detailed delivery reports

Template Management​

  • Centralized template storage with versioning
  • Automatic sync with WhatsApp Business Account
  • Template builder with WhatsApp-style preview
  • Support for text, media, and interactive message templates

Team Inbox​

  • WhatsApp-style chat interface with real-time sync
  • Conversation assignment and shared inbox workflows
  • Support for the 24-hour messaging window and compliance logging

Automation Builder​

  • Visual drag-and-drop workflow designer
  • Multiple trigger types and conditional logic
  • Time delays, scheduling and multi-step automation

Team & Role Management​

  • Role-based access control and permissions
  • Activity logging and performance tracking
  • Multi-user support and audit trails

Multi-Channel Support​

  • Manage multiple WhatsApp numbers from a single instance
  • Channel-specific data isolation and configurations

Technical Stack​

Frontend​

  • React 18 with TypeScript
  • Tailwind CSS and Shadcn UI
  • WebSocket-powered real-time updates
  • Responsive and mobile-first design

Backend​

  • Node.js and Express
  • PostgreSQL database
  • Drizzle ORM
  • Session-based authentication and secure endpoints

System Requirements​

  • Node.js 18 or higher
  • PostgreSQL 14 or higher
  • SSL certificate (required for webhooks)
  • WhatsApp Business Account and Meta Developer account

Who Is This For?​

  • Marketing agencies
  • E-commerce businesses
  • Customer support teams
  • Small to large enterprises
  • Developers building WhatsApp automation and campaigns

Browser Support​

  • Chrome (latest)
  • Firefox (latest)
  • Safari (latest)
  • Edge (latest)

Why Choose WhatsWay?​

  • Production-ready, scalable architecture
  • Clean codebase for rapid customization
  • Modern tech stack and best practices
  • Built-in template management with WhatsApp-style preview
  • Designed for teams — from SMBs to enterprises
  • Active support and regular feature updates
Author
Avinash
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