ChatPion Team Manager Add-on is a very useful add-on for those who can't manage their activity on their own. With Team Manager Add-on you can add teams as needed, assigning them specific tasks based on the permissions granted. This approach ensures efficient and effective platform management, allowing different teams to handle distinct responsibilities.
Each team member's access is determined by the permissions granted. This ensures an overall controlled system, where team members can access only necessary features.
In ChatPion Team Manager Add-on there are two options:
Team Role: A team role means the specific duties assigned to each team involved in managing different tasks. A team can have multiple members. And all of those members can access all the specific tasks that were assigned to that team. Because of this structure, team members may work together to manage and complete the duties assigned to them as a group. It guarantees smooth cooperation.
Team Member: Team members are specialized individuals who have access to a variety of features to the platform. Each team member will have access to features according to their team.
So in short, in the Team Manager Add-on you can make Teams for specific tasks and those tasks are the role for that team hence it’s called Team Role. And in that team, you can add many team members who will have the duties according to their team. For example, if you want a team to handle live chat functionality, you can create a team role for live chat and then create team members and assign them to this specific team role. You can also add team members to multiple team roles if needed.
