HelpDesk - Online Ticketing System with Website - ticket support and management v5.1.0

-- 3.74 (19th January 2024) ---
- IMPROVED: Database Connection while DB password with special characters(as per customer request)
- IMPROVED AND FIXED: Send Mail While creating/updating ticket (as per customer request)
- IMPROVED AND FIXED: Priority update on settings page
- REMOVED: Softdelete Feature (regarding customer recommendation)
- FEATURE: Added terms & conditions checkbox while submitting a ticket by customer. (As per customer request)
- IMPROVED AND FIXED: Changed Ticket `uid` format with md5 generated code; now it will only visible on the URL.
- IMPROVED Documentation: Added gmail smtp instructions and offline version of the documentation.

-- 3.73 (10th January 2024) ---
- NEW: Search ticket by client/customer
- IMPROVED: Hide chat id(used generated slug string) from the URL
- FIXED and IMPROVED: Get json conversation output for the public chat
- FIXED: Hide ticket fields issues

-- 3.72 (6 Jan 2024) ---
- IMPROVEMENT: Ticket uid format
- FIXED: Prevent unauthorize ticket access through ID or UID - IMPROVEMENT: Sidebar menu css

-- 3.71 (1 Jan 2024) ---
- NEW: Added Default email recipient for the customer email notification
- IMPROVEMENT: Pusher remove completely when the credential not exist

--- 3.70 (27 December 2023) ---
- FEATURE: Added Google ReCaptcha for Login, Register and Contact Page.

--- 3.69 (19 December 2023) ---

- IMPROVEMENT: Global Settings Page (As per user request)
- IMPROVEMENT: Installation database issue for some cases (As per user request)
- FIXED: Logo and Image caching issue while change (As per user request)

--- 3.63 (22 October 2023) ---
- IMPROVEMENT: user role things on the edit user page for the super admin

--- 3.6 (11 October 2023) ---
- FIXED: Disabled deleting default language(English)

--- 3.5 (25 Sep 2023) ---
- FEATURE: Added Hebrew Language

--- 3.4 (19 Sep 2023) ---
- FEATURE: Added color scheme switcher for the landing page

--- 3.3 (15 Sep 2023) ---
- FEATURE: Added ticket subject edit option for the Admin/Manager/Moderator
- FEATURE: Added ticket description edit option for the Admin/Manager/Moderator

--- 3.2 (26 Aug 2023) ---
- FIXED: Customer can update status, select another customer, assign user (now customer won't be able to do)
- FIXED & IMPROVEMENT: Knowledge Base database and seeder.